Driver Request Hub - Download Drivers

Hello all,

I’m struggling with my Canon Pixma MG3620 on Windows 10 64-bit. It used to work fine, but now it won’t print or scan, and I’m getting a "Driver unavailable" error in the Printers & Scanners settings. I think the driver might be outdated or corrupted after a recent Windows update (version 22H2). I’ve tried downloading drivers from Canon’s official website, but the site is confusing, and I’m not sure I got the right file—some downloads didn’t work at all. I also tried restarting the printer and my PC, and I checked the USB connection, but the issue persists. Does anyone have a reliable link for the Canon Pixma MG3620 driver for Windows 10 64-bit? Any tips on what else I should check? Thanks so much for any help!

Hi Allie92,

Sorry to hear about the trouble with your Canon Pixma MG3620 on Windows 10 64-bit. The "Driver unavailable" error is a common issue after Windows updates, as they can disrupt existing driver configurations. I’ve found the latest driver for your printer, and I’ll provide detailed steps to help you get it installed and working.

Here is the driver for the Canon Pixma MG3620 for Windows 10 64-bit:

- **File name**: canon-pixma-mg3620-win10-64bit.exe
- **Version**: 1.02
- **File size**: 55.78 MB
- **Upload source**: Official Canon website
- **Antivirus software passed**: Kaspersky v 5.21 (verified safe)

Download Canon Pixma MG3620 Driver for Windows 10 64-Bit

**Installation Instructions**:
1. Click the link above to download the driver file.
2. Run the downloaded file (canon-pixma-mg3620-win10-64bit.exe) and follow the installation wizard.
3. Ensure your printer is powered on and connected (USB or Wi-Fi) during installation.
4. Select the appropriate connection type when prompted (USB or wireless).
5. After installation, restart your computer to finalize the driver setup.
6. Open Control Panel > Printers & Scanners, and confirm the Canon Pixma MG3620 is listed.

**Additional Tips**:
- If using Wi-Fi, ensure the printer and PC are on the same network.
- Run Canon’s IJ Network Tool (available on their site) to troubleshoot connectivity issues.
- If the error persists, uninstall any old Canon drivers via Control Panel > Programs and Features before reinstalling.

Please let me know if the driver works or if you need further assistance. I’m here to help get your printer back online!

Best,
Admin

Wow, thank you, Admin! The driver installed smoothly, and both printing and scanning are working perfectly now. Your instructions were super clear and helpful. Much appreciated!